Fulfillment
The fulfillment process starts automatically.
During the fulfillment process we communicate asynchronously with the partners and things can go wrong as we all know. If so - The guest will receive an e-mail in all cases - Information about all steps in the order workflow can be found in the BusinessTrail and in the customer portal.
Tip
You can provoke an orderItem fulfillment to fail by setting the GivenName of a traveler to ## failure ##
Fulfillment options¶
By default our connectors create the fulfillment as needed and you do not need to add options. But in some cases you may want to control the process with options to fit your needs and may improve performance by adding options to the ProductConfiguration
TokenType¶
By default our connectors create all possible fulfillment documents and tokens. But if you do not need all of it you can use this option to pick only the ones you need.
| value | Description |
|---|---|
| PDF document -> ticketToken | |
| html | HTML snipped containg all to display on a client -> htmlToken |
| img | image -> imgToken |
Supported fulfillment options¶
| delivery mode | QR code | PNG | Html | ||
|---|---|---|---|---|---|
| Nova | digital | x | x | x | - |
| SBB | digital | x | x | - | x |
| ZHT card | digital | x | x | x | - |
| Shopify | shipping | - | - | - | - |
| Tomas activities | digital | x | x | - | - |
Note
The delivery mode will be display with the following icons in the checkout component.